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Field Support Technician

Casablanca
Full-time
Permanent employee

Ce que vous ferez

We are looking for a Technician to help keep our clients’ equipment and software running smoothly. Your role will include installation, maintenance, and training.

You will be responsible for

  • Install, maintain, and repair equipment across the country.
  • Diagnose issues and suggest effective solutions.
  • Train clients on how to use both the equipment and the software.
  • Update technical documents and write intervention reports.

Your qualifications

  • Technician diploma or specialization in electrotechnics, electronics, etc.
  • At least 1 year of experience in a similar role.
  • Represent our company professionally with clients.
  • Valid driver’s license.
  • Willingness to travel nationwide.
  • Basic skills in French and Arabic.
  • Punctual, organized, and detail-oriented.
  • Strict adherence to safety rules and internal guidelines.
  • Self-motivated with strong time management skills.

About us

We are a young and passionate team building the #1 all-in-one business management and payment platform in Africa. More than 250,000 professionals across 10+ countries rely on our products — Konnash, inyad POS, inyad B2B, inyad Staff, and more — to sell, get paid, and run their operations seamlessly.

We operate in small, autonomous, and agile teams. We believe in ownership, innovation, and bold ideas — in an environment where sharing, learning, and building together is part of how we work every day.